About t2malaysia

T2malaysia is your premium one stop destination for all your travel needs and requirements that may range from various travel products and packages to various other services. Backed by years of experience and expertise, our company aims to offer an outstanding customer service and a unique travelling experience to all our customers. To top it all, we also cater to various other customer requirements that are related to a trouble free travel including passport assistance, accommodations and entertainment options of the destination country. This, in addition with exemplary knowledge and services provided along with a passionate focus on travel, translates into a better customer satisfaction and comfort.

Having accumulated years of travelling experience in handling business related tours, meetings, conventions, conferences and transfers, t2malaysia has proven its expertise with both individual as well as corporate clients. Seeking to differentiate itself from other regular travel agencies of Malaysia, our firm aims to provide the best of the services in terms of pre arranged tours, travel consultation, lodging reservations, custom packages, rental cars, railway bookings and other services that you may require in your choice of destination.

With a huge database of all the Malaysian travel related components, t2malaysia is a one stop destination that has integrated all of them to provide you the most comprehensive list of services that you may require during your travel.

Competitive Comparison

With the recent changes in the technology and introduction of Computerized Reservation System, competition has only increased between the travel agencies. T2malaysia aims to invest its maximum resources in its information technology infrastructure and get the best professionals from the respective fields to provide you with the best of travel services. With organized and professional back office operations, it aims to balance supply chain management and client relationship management in the most balanced and professional way as it can.

Fulfillment

In order to fulfill our end motive of getting the best for our customers, we have established relationships with the best of the travel service providers. Our suppliers include major ticketing agencies, major hotel chains, renowned and professional transporters and local operators that undergo a screening process before getting chosen as our suppliers. In order to monitor the quality of services on offer, our company continually participates in trade shows and keeps a check on the travel industry publications and other sources of travel information.

Technology

Running on the latest state of the art technology, T2malaysia aims to serve its customers with best services. With our new and improved world class tools, we can monitor every travel component closely and even keep in touch with our customers as well as our suppliers regarding the current scenario. This unique operating strategy helps us in fulfilling our basic aim of providing maximum customer satisfaction with best of the services to all our clients.

Distribution Strategy

T2malaysia’s distribution strategy is formulated according to our target group that encompasses both national as well as international customers. In addition to this, we also seek to increase our global as well as our local presence in the community using various media channels that also help us in communicating to our potential market directly.

Our Objective

With real time data from over 300 destinations from all over the country, t2malaysia aims at perfecting every aspect of this travel business. This, we aim to do by coordinating a set of coordinates that define any successful travel vacation such as human talent pool, infrastructure, language experts, local expertise and various others. Besides these destination management coordinates, we are also in process of organizing destination economic development coordinates. This will help both the visitors and the locals to benefit from the entire transaction. Thus, our objective is to provide our travelers and the agents with all the information related to the destination including both traditional and real life day to day ground realties. We are confident that with our expertise and excellence in this field, we will be able to make your trip a more enjoyable and successful one.     

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